Tuğra officers treat visitors and employees with respect, impartiality and proportion. A private security officer's powers are limited by law, and no instruction exceeding them is followed.
Core rules
- Always carry full ID and wear the uniform
- Do not discriminate and respect personal rights
- Use force only to the extent permitted by law, and only when necessary and proportionate
- Keep information learned during duty confidential
- Accept no gifts or benefits and declare conflicts of interest
- Report incidents promptly, accurately and completely
Ethics reporting line
Clients, employees and third parties can report suspected ethics breaches to etik@tugrakoruma.com.tr or to our regional offices. Reports are handled confidentially and retaliation is prohibited.
