Bilgehan Hospitals Group

Hospital security demands combining gentle communication with firmness. Our officers received extra training in guiding patient relatives, emergency room access control and de-escalation techniques.

Implementation

• 52 officers across three hospitals, with mixed-gender teams on each shift
• Authorised access on intensive care and operating theatre floors
• Patient safety and anti-violence protocol

Officers repeat infection control and first aid training twice a year; patient privacy and KVKK are core training topics.